Privacy Policy
Last Updated: September 18, 2026
Welcome to Musandam Dhow Cruise. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect and use information when you visit our website or submit a booking inquiry.
Website: https://musandamdhowcruise.com
1. Who We Are
Musandam Dhow Cruise provides tour information and booking services for Khasab dhow cruises, private boat trips, city tours, mountain safaris, and overnight adventures in Musandam, Oman.
2. Information We Collect
When you submit a booking form or contact form on our website, we may collect:
- Full name
- Email address
- Phone or WhatsApp number
- Preferred tour date
- Number of travelers
- Preferred departure time
- Pickup or meeting-point details
- Any other information you provide in your inquiry
We collect this information to respond to your requests and arrange your tour.
3. How We Use Your Information
We may use your information to:
- Respond to booking inquiries.
- Confirm and manage tour reservations.
- Contact you regarding your selected tour.
- Provide information about tour schedules and meeting points.
- Improve our website and customer service.
- Prevent spam and unauthorized activity.
We do not sell or rent your personal information to third parties.
4. Booking Forms
Information submitted through our booking forms is used to process your inquiry and communicate with you about your tour.
We do not process online payments or collect payment details through our website.
If you contact us through WhatsApp, your communication may also be subject to WhatsApp’s Privacy Policy.
5. Google Analytics
We use Google Analytics to understand how visitors use our website and improve our services.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser information
- General location information
- Website usage data
Google may process this information according to its own privacy policy.
Learn more: https://policies.google.com/privacy
Where required by applicable law, we will request consent before using non-essential analytics cookies.
6. Cookies
Our website may use cookies to improve functionality and understand visitor activity.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Sharing Your Information
We may share necessary booking details with trusted tour operators, transportation providers, or service partners when required to arrange your selected tour.
We may also use third-party services to operate our website, process booking inquiries, and prevent spam.
We only share information when reasonably necessary and in accordance with applicable privacy requirements.
8. How Long We Keep Your Information
We retain booking and inquiry information only for as long as reasonably necessary to manage reservations, provide customer support, resolve disputes, and meet legal requirements.
We do not allow comments on our blog posts, and visitors cannot create user accounts on our website.
9. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where applicable.
You can contact us through our website to make a privacy-related request.
10. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is completely secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
12. Cancellation Policy
- There is no charge for cancellations made 7 days or more before the departure date.
- If you cancel within 7 days before the start of the tour, there will be no refund of your booking.
- Cancellations made within 24 hours before the start of the tour will be charged 50%.
- You will not receive a refund if you do not show up for the tour for any reason.
- The company reserves the right to cancel the tour due to weather conditions, unforeseen circumstances, or government orders and will refund the deposit amount.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through our website.
🌐 Website: https://musandamdhowcruise.com
📩 Contact: Visit our website’s contact page to get in touch with us.